Ubisoft has apologized for an instance of ableist text found in Assassin’s Creed Valhalla after an accessibility advocate pointed out the problematic language. The company has promised it will be addressed with a future patch.

Courtney Craven, founder of the accessibility site Can I Play That?, tweeted about the text describing a character named Eorforwine, who suffered from severe burns. The description says she was “horribly burned in a childhood accident” and is now “terrified someone will see her disfigured face.”

Craven said that it’s “absolutely unacceptable to talk about facial differences this way.” She also described the embarrassment of seeing the game representing burns this way while sitting next to her girlfriend, who “is a burn victim and spent many years ashamed of her scars.”

Ubisoft quickly issued a response apologizing for “unintentionally reinforcing ableism through this language.” It promised to remove the language in an upcoming update, but didn’t give a timeline for when that update may come.

“Despite its strong connection to past games, Assassin’s Creed Valhalla is more than capable of standing on its own,” Jordan Ramée wrote in GameSpot’s Assassin’s Creed Valhalla review. “It takes a little while to build momentum, but when it hits its stride, Valhalla is a confident Assassin’s Creed title that takes a few narrative risks which, as a whole, pay off. Eivor is a good hero with an identity that drives the mystery behind the main narrative, and she shines in the self-contained arc structure of Valhalla’s story. The supporting cast may not shine as brightly, but it’s easy to forgive that when exploring England and discovering new nuggets of worldbuilding is so rewarding.”

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