Marks and Spencer, along with other many stores, have extended its stores’ opening times to help customers shop when it is quieter. M&S’ Food Hall also has a new way of queuing. 

In a bid to help reduce the queue outside of the supermarket, customers can use the Sparks Book & Shop service.

The Instagram post continued: “Our Sparks Book & Shop service allows customers to reserve a shopping slot at a time that suits them and removes the need to queue outside.”

The system aims to help reduce queues while still maintaining a safe shopping environment for customers.

It is available at participating stores across the UK.

Customers can also use the Mobile Pay Go app where they can check out completely contact-free.

This also means they can skip the checkout and queue if there is one.

M&S Retail operations and property director Sacha Berendji said: “Our store teams have been incredible throughout this time, and this Christmas season they’re stepping up again to keep everyone safe, and to help keep Christmas special.

“After this year, we know customers want to deliver the magic for their loved ones – from the food they love to the perfect thoughtful gift – so we want to play our part to make shopping easier.

“This Christmas, in addition to our extensive hygiene measures, we’re offering our longest-ever opening hours and important new services like ‘Sparks Book and Shop’, whilst still delivering the festive feeling and inspiration customers are after in our shops.”

In other food news, Marks and Spencer is also offering a Roast Turkey Meal for One this year.

It is priced at just £5 and Ocado said that the ready meal consists of “British turkey with a golden Yorkshire pudding, a rich gravy, pigs in blankets and veg.”

The meal can be cooked in 35 minutes and has been out of stock on the website ever since its launch.



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